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2.1. Steps to report an error

If you have tried the first steps and you still have a problem:

 

1)   Report it on the form.

Please tell us in as much detail as you can the nature of the problem.  If you type in that "your computer doesn't work" we cannot tell if the nature of the problem is software or hardware.  Please tell us what you were doing when the problem occurred, what program were you trying to access, exactly what occurred.

2)   Be patient!

 

We will make every effort to get to your problem, but we must respond in a first-in-first-out queue.